Frequently Asked Questions

How do I start?

It’s easy. Send us your wish list and we will return an invoice for your consideration.  

Do you reserve my items on my wishlist?

Items are not reserved until a nonrefundable deposit of 50% is placed including the event date(s).  A credit card is required on file for damage, loss and theft.

How do I pay?

Payment by credit card, via Stripe, is conveniently located on your invoice. Final balance is due four weeks prior to your event. Payment in full is due upon signing for events scheduled month/week of.

Do you provide florals?

Our primary focus is supporting special event professionals, we are more than happy to pass along the names of some amazing artists here in DFW. Occasionally we like to stretch our creative legs.   We do freelance and like to participate in educational classes and installations. Retail floral requests are limited

What if i change my mind?

Additions or equal substitutions can be made up two weeks before your event. If your items are available we are happy to add them. 

Why is there a maintenence fee on my contract?

We take the time to properly clean, repair, and prepare items for your special day. We take pride in making sure items are in tip top shape. This fee is industry standard for the wear and tear that comes with events.  

Breakage/ Damages/Loss?

Events can get…”eventful”  However, a handful of our items are unique/expensive/one of a kind.  You are still responsible for it’s value. The maintenance fee does not cover theft, gross negligence, or damage.  Items incurring damage in value beyond the maintenance fee will be charged to the paying client. 

I love this, may I purchase it?

Sometimes items from an event pull at our heartstrings.  Let us know during drop off; if the circumstances are right we will arrange for a reunion.